All packages shipped out will be via a trackable method.
Estimated shipping times:
- a) United States, United Kingdom, Canada, Spain, France, Korea, Taiwan, China, Japan, Singapore, Malaysia, Australia/New Zealand ~ 14 to 21 business days. could be sooner.
- b) Brazil, Mexico, Venezuela, Norway, Sweden, Denmark, Finland, Netherlands, Germany, Portugal, Philippines, Indonesia, India, Turkey, Saudi Arabia, Jordan, Bahrain, United Arab Emirates, and to all other countries ~ 14 to 35 business days. could be sooner.
- c) Lebanon, Colombia, Dominican Republic, Kuwait, Russia, South Africa ~ 20 to 45 business days. could be sooner.
Important note: Please note that all estimated shipping times stated are based on normal conditions. Every once in a while, we do experience heavy international shipping volumes, especially during the holiday seasons. Also, do note that customs in some countries do take longer times to clear and scan incoming packages, which explains the difference in the estimated shipping times stated above.
Express Shipping by DHL, FedEx, Aramex, UPS or equivalent (6-13 days):
Do note that shipping by the express method costs about US $30-$50 per item, depending on the country it is being shipped to.
Order Processing times:
Please note that Order processing time must be added on to shipping times, to get the total time taken for you to receive an order upon placing it. Order processing time is between 4-6 business days and is used to check your order for quality assurance, packing, printing of shipping labels, and forwarding it to our shipping company for dispatch.
We will not be able to cancel orders once it has begun to be processed.
so make sure everything is input right from the start.
Orders that are unable to be delivered
All packages that are refused, unclaimed from the local post office, undeliverable as addressed because you input the wrong name or address when you placed your order, will not be our responsibility. We reserve the right to charge a restocking/undelivered fee of 30-50% of an item's value. So please do remember to check your address carefully when you place an order.
If your received package seems to be missing any items, please do not worry! We do ship orders in multiple/separate packages every now and then, due to weight restrictions and also to facilitate faster shipping once an item is located in our warehouse.
Order TrackingOnce your order ships out and our database updated with your online tracking number, we'll send you an email with the online tracking information which you can use to track your package.
1. FREE global shipping over $100. No surprises or Hidden fees.
2. Safe payments via stripe and/or PayPal.
3. 60 Days Money Back Guaranteed.
4. Real humans on our support HelpDesk! (sorry to disappoint you no Pandas there)
5. Tracking number for every order!!!
(We use encrypted SSL certificates for 100% securities for our clients)